Privacy Policy

You give us contact and booking details, including name, business name, email, phone, and anything you submit when you book an intro, request an assessment, or contact us. You may also provide business information, such as your website, service areas, and details needed to assess AI visibility.

If you choose to grant account access, such as to a Google Business Profile or website, you can revoke that access at any time. Payment information is handled by our payment processor; we do not store full card numbers.

We may automatically collect standard log and device data, such as IP address, browser type, pages viewed, referring page, and cookies or similar technologies used to run the site and understand usage.

We may receive public or licensed data about your business's presence across search engines, AI engines, directories, and review platforms.

We use information to provide, operate, and improve the Services and any scan; communicate with you and send results; process payments and manage your account; measure and report on AI visibility; maintain security; prevent fraud; and comply with law.

We do not sell your personal information.

We share information with service providers only as needed to run our business. These may include payment processing, cloud hosting, analytics if enabled, and AI-visibility data and engine providers used to measure your visibility. These providers process data under their own terms.

We share information with service providers, with you or at your direction, if required by law or to protect rights and safety, or in connection with a merger, acquisition, or sale of assets. We do not sell personal information or share it for cross-context behavioral advertising.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We keep information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion by emailing info@vimina.ai.

We use essential cookies to run the site and, if enabled, analytics cookies to understand usage. You can control cookies through your browser settings; disabling some may affect functionality.

If we add advertising or non-essential tracking, we will update this policy and add any required consent controls.

Depending on where you live, including under the Texas Data Privacy and Security Act and similar U.S. state laws, you may have the right to access, correct, delete, or obtain a copy of the personal data we hold about you, and to opt out of sale or targeted advertising. We do not sell personal data or run targeted advertising.

To exercise a right, email info@vimina.ai. We will verify and respond within the timeframe required by law, and you may appeal a denial by replying to our response.

We use reasonable technical and organizational measures to protect information, including access controls and encryption in transit. No system is perfectly secure, and we cannot guarantee absolute security.

The Services are for businesses and are not directed to children under 13, or under 16 where applicable. We do not knowingly collect their data.

When you opt in to Vimina Order Alerts (as restaurant staff, in the restaurant's Vimina dashboard) or ask for a text confirmation of a phone order, we collect your mobile number and your consent, with its time and source. We use them only to send the transactional texts you agreed to and to act on your replies, such as STOP and HELP.

Mobile phone numbers are collected for SMS notifications only and are not shared with or sold to third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out at any time by replying STOP. Reply HELP for help, or email info@vimina.ai. Program details: vimina.ai/sms.

We may update this policy. Material changes will be posted here with a new effective date.

Questions or requests: info@vimina.ai.